Privacy Policy
Effective Date: August 18, 2025
Last Updated: August 18, 2025
THE BOOKING SUPPORT (“we,” “our,” or “us”) owns and operates this website. We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our website along with mobile applications, customer service channels, and related travel booking services (collectively, the “Services”).
By using THE BOOKING SUPPORT or any other part of our Services, you agree to the terms and conditions of this Privacy Policy and the accompanying Terms and Conditions. If you do not agree, please discontinue use of our Services.
Who We Are?
THE BOOKING SUPPORT is an online travel support platform. We help customers book and manage flight reservations with transparency and reliable customer service.
- Legal Business Name: THE BOOKING SUPPORT
- Business Address: Nevada, NV
- Email: official@thebookingsupport.com
- Phone: 1-866-558-6325
Information We Collect
We collect both personal and non-personal information to provide our services effectively.
How We Use Your Information
We use your information to:
- Process and manage travel bookings
- Provide customer service and respond to inquiries
- Send booking confirmations and travel updates
- Improve our website, services, and user experience
- Prevent fraud, ensure security, and comply with legal obligations
- Send marketing offers (only if you have opted in)
Personal Information You Provide
At THE BOOKING SUPPORT, “Personal Information” refers to any information that identifies you as an individual or relates to an identifiable person. This may include, for example:
- Full name
- Mailing address
- Phone number
- Email address
- Credit or debit card details and other payment information
- Social media account identifiers
- Passport number
- Transportation-related identification (e.g., TSA Known Traveler Number)
- Any additional information you choose to provide when communicating with us or booking travel (dietary preferences along with accessibility needs), as well as details related to your bookings (points of departure and destinations).
- Booking details (departure and destination locations)
- Demographic information
- Device or user ID–linked data for analytics and advertising purposes
- Inferred data based on your interactions with our Services
If you give us or our service providers any Personal Information about another person in relation to the Services, you confirm that you have the appropriate rights, authority, and agreement of the individual to provide such information to us and to allow us to use it in accordance with this Privacy Policy.
Information Collected Automatically (Ways We Collect Personal Information)
Some of the ways through which we and some third parties gather Personal Information include:
- Via our online services: Information you give us directly, like when you make a booking, when you register for a promotion, when you choose a more preferred mode of communications with us, or when you make a specific travel request (such as accessibility or dietary requirement), is also collected automatically through your use of our website
- Through offline contact: The data you share when you contact our support team via telephone or any other non-digital communication method.
- From external sources: Information that we are authorized to obtain from publicly accessible databases, joint marketing partners, through social media avenues (including information or details shared by your contacts), and other third parties that act in line with the boundaries of relevant law.
Analytics and Advertising Data
Like many online services, THE BOOKING SUPPORT and our trusted third-party partners automatically collect certain information you provide to us and information about your device and visit/use of the Services. The type of information may include the following (collectively, “Analytics/Advertising Data”):
The types of data we may collect include:
- Browser and device details: IP address, device identifiers, browser or operating system model and version, geolocation data, and other technical identifiers.
- Service interaction data: Data about what pages you visit and links you click on our site or app, and videos or other media you watch, what you scroll through and read, session recordings, search activity, purchasing activity, whether and how you use our chat features, and your responses to our email.
- Advertising performance data: Metrics related to how you view or engage with ads delivered through our Services, identifiers assigned to your device (such as cookie ID, Apple's IDFA, or Google's AAID), and data about actions taken or purchases on the websites or apps where the ads are presented.
Some of this data, on its own, may not qualify as “Personal Information” under certain laws. However, when we combine it with other details that identify you, we treat it as Personal Information and handle it according to this Privacy Policy.
How We Collect Analytics and Advertising Data
The following are some of the ways THE BOOKING SUPPORT and our trusted third-party partners use to collect analytics and advertising-related data to make our services more responsive to your needs and help us serve advertising that is of more interest to you. These methods include:
- From Your Browser or Device: We automatically collect certain technical details provided by your browser or device.
- Through Your Use of Our Websites: When you visit our website, we and our partners may track usage activity.
- Cookies: Pieces of information stored on your device to remember your preferences.
- Pixel Tags and Similar Technologies: To track user engagement and measure marketing performance.
- Flash Technology and Local Storage: To collect information about your use of our services.
- IP Addresses: To derive a general location and refine our services.
- Physical Location: With your consent, we can retrieve the physical location of your device.
- Aggregated Data: We can aggregate and anonymize data to create reports that do not identify you personally.
How We Use Personal Information
At THE BOOKING SUPPORT, we use the personal information we collect for a variety of purposes in connection with providing and improving our services, including fulfilling your bookings, responding to inquiries, marketing, and ensuring legal compliance.
How We May Share Personal Information
At THE BOOKING SUPPORT, we could pass your personal data to third parties such as corporate affiliates, travel service providers, and business partners in connection with providing, operating, and improving our services. We do not sell your personal information to any third parties.
Third-Party Services
This Privacy Policy applies only to our practices. It is not applicable to the privacy or information management practices of any third parties, including third-party websites or services which are not controlled or operated by us.
Advertising and Data Usage
THE BOOKING SUPPORT, along with our authorized third-party advertising partners, may process your information to deliver advertising to you based on the information we collect or receive about you. You can choose not to receive interest-based advertising by visiting resources like the Network Advertising Initiative or the Digital Advertising Alliance.
Data Security
At THE BOOKING SUPPORT, we adopt prudent organizational, technical, and administrative security measures to assist in securing against unauthorized access, use, or disclosure of your Personal Information.
Opt-Out of Marketing Emails
You can discontinue marketing emails from THE BOOKING SUPPORT by clicking the unsubscribe link in any promotional email or by contacting us.
Accessing, Correcting, or Deleting Your Personal Information
If you would like to access, edit, or delete any Personal Information you have provided to us, you may reach us via official@thebookingsupport.com.
Retention Period
Unless otherwise required or permitted by law, your Personal Information is stored within our databases only as long as is necessary to abide by the purposes outlined in this Privacy Policy.
Use of the Services by Minors
We only offer our Services to those above the age of 18. We respectfully request that no one under the age of 18 post Personal Information via the Services.
Sensitive Information
We kindly ask you not to share sensitive Personal Information using our Services (e.g., Social Insurance Numbers, racial/ethnic origin, political opinions, health records, etc.).
Updates to This Privacy Policy
We can modify this Privacy Policy with revisions. The "Effective Date" above represents the latest update.
Contact Us
You may contact us if you have any concerns about this Privacy Policy or our privacy practices at:
THE BOOKING SUPPORT
Address: Nevada, NV
By Email: official@thebookingsupport.com
By Phone: 1-866-558-6325